Essential Business Skills – Building Stronger Business Relationships

Free Training for Business Owners, Managers & Staff

Building Stronger Business Relationships with your employees & customers

Doing business in 2016 is very different from how many of us operated even five years ago. This program is designed to support you in navigating through the changing trends around how people communicate in the workplace and marketplace.

Topics to be covered:

  • Connecting with employees and customers from different generations
  • Dealing with difficult people.
  • Building an engaged team.
  • Adapting to various communication styles.
  • Nonverbal communication.
  • Developing effective negotiation skills.
  • Resolving conflict.

Start date/location: Every Thursday starting on January 21st at 8:30am – 12:30pm for 10 weeks at the EHCC office.
Instructor: Debbie Lawrence, Abundant Living

For more information on or application form please write info@ehcc.ca

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